Efficiency Evaluation/Work Flow
Analysis
Our philosophy is, "If it's
awkward, there must be a better way."
Get ready for prospective pay with a full analysis of
your internal office work flow. In your office we review
and document the flow from patient admission through
scheduling, billing, payroll, to include all elements of
service delivery. If your visits ordered, visits
scheduled, and visits logged, equate to visits billed,
many of your compliance issues will be resolved. Missing
or late orders will not be a problem issue. Coordination
of care with all disciplines will be more efficiently
managed.
HelpSource Work Flow Analysis
will review each of these critical issues,
report the problems and recommend the solutions:
We'll use daily task lists to
define what is to be done throughout the work
day/work week to produce optimum efficiency.
|
|
Flow charts of your paperwork
process will be done to discover duplication of
handling. Reduction of paperwork most always is
accomplished.
|
|
Flow charts of your internal
system will be created and often reveal any
over/under staffing. Too often a new staff member
is added when better use of time, tools, and
training may be the answer.
|
|
Your process for physician order
tracking will be reviewed. Proper checks and
balances can be initiated to ensure compliance
with timely return.
|
|
Your system for scheduling of
visits will be reviewed to verify that visits
ordered are actually visits performed. This
critical compliance issue can be managed well
with the computer reports available in your
software.
|
|
Supply process will be
reviewed. Supplies billed to supplies ordered by
the physician is often a poorly managed issue.
This is a major source of lost revenue for many
agencies. We'll help create a process so well
defined that is compliance and cash flow issue
will e greatly improved.
|
|
We'll analyze your current
reports to make certain that checks and
balances exist for billing. If not, we'll teach
your staff how to produce the reports daily and
weekly for you.
|
|
Staff size will be
recommended based on your number of visits. Years
of experience have shown us at what level of
visits you may need to add scheduling, data
entry, or clinical staff.
|
After this careful assessment and
evaluation, we'll report to you our findings and
recommendations.
If you request, we'll detail costs to you for
implementation of our recommendations.
Please send questions or comments to
info@helpsource.com
HelpSource
4531 Maplewood Ave.
Wichita Falls, Texas 76308
Phone: 940.322.3777
FAX: 940.723.8081
Copyright 1997,
HelpSource, Inc.
|